Thank you for using Medsyn Lab Biotech (“we,” “our,” or “us”). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect from users, how we collect it, how we use and store that information, and the steps we take to protect your data. By using Medsyn Lab Biotech, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you use our app, we may collect personal information that you voluntarily provide, such as your name, email address, or other contact information. This is typically collected when you sign up for an account or contact us for support.
- Usage Data: We automatically collect information on how you interact with our app, such as IP address, device type, operating system version, app usage statistics, and other diagnostic data to improve app performance and user experience.
- Location Data: If you enable location-based services, we may collect your geographic location to offer location-specific features or services.
- Third-Party Data: If you log into the app using a third-party service (e.g., Google, Facebook), we may collect information provided by that service, such as your name, profile picture, or email address.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
- Providing, maintaining, and improving the functionality of the app
- Communicating with you, including sending notifications, updates, or support-related messages
- Analyzing user behavior to improve user experience and app performance
- Personalizing content, advertisements, or features based on your preferences or usage patterns
- Complying with legal obligations or resolving disputes
3. Data Storage and Security
We are committed to protecting your data. All personal information collected through the app is securely stored on servers that comply with industry standards. We use encryption to protect your data during transmission and implement security measures to prevent unauthorized access to your information.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected. If you wish to delete your account or personal data, you may contact us, and we will take appropriate steps to remove or anonymize your information.
5. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers or business partners who assist us in operating the app, analyzing usage, or providing services, but only to the extent necessary to perform their tasks. These third parties are obligated to keep your information confidential and are not authorized to use it for any other purposes.
We may also share your data if required by law or to protect our rights, users, or public safety.
6. Your Choices and Rights
You have the right to:
- Access and update your personal information
- Request the deletion of your account and associated data
- Withdraw consent for any data collection based on consent
- Opt-out of receiving marketing communications
To exercise these rights, please contact us through the support options provided within the app or on our website.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze how the app is used. Cookies are small files stored on your device that help us remember your preferences and improve the functionality of the app. You can adjust your device settings to refuse cookies, but doing so may affect the performance of the app.
8. Children’s Privacy
Medsyn Lab Biotech does not knowingly collect or solicit information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we may have inadvertently collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the app or through other communication channels. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you need to update or delete your personal information, please contact us at:
Medsyn Lab Biotech
This template should be adapted to match the specific data collection, usage, and storage practices of your app. Make sure to consult legal professionals to ensure compliance with privacy laws like GDPR, CCPA, and others that may apply to your users.
